If You Need Help

If You are a Victim of Identity Theft:

1. Place a 90-day Fraud Alert on your credit file. Ask creditors to call you before opening any new accounts or changing existing accounts. Request copies of your credit report and review them carefully.

Phone: 1-800-525-6285

Mail:    Fraud Consumer Fraud Division  

P.O. Box 740256
Atlanta, GA 30374

Phone: 1-888-397-3742

Mail:    National Consumer Assistance

P.O. Box 2002
Allen, TX 75013

Phone: 1-800-680-7289

Mail:    Fraud Victim Assistance Department

P.O. Box 6790

Fullerton, CA 92834

E-mail: fvad@transunion.com

Phone: 1-800-540-2505

Mail:    Consumer Assistance
P.O. Box 26
Pittsburgh, PA 15230-0026

2. Close any financial accounts that have been tampered with or established fraudulently.

3. File a police report to help you with creditors who may want proof of the crime or file a miscellaneous publication (misc. pub.).

Hawaii Police Department

Principal law enforcement agency of the County of Hawaii

Phone: (808) 935-3311

Honolulu Police Department

Principal law enforcement agency of the City and County of Honolulu

Phone: 911

E-Mail: policereport.honolulu.gov

Kauai Police Department

Principal law enforcement agency of the County of Kauai

Phone: (808) 241-1711

Maui Police Department

Principal law enforcement agency of the County of Maui

Phone: (808) 244-6400

4. Make sure to obtain the police report number and copy of report if possible.

5. Go to www.ftc.gov to file a complaint with the Federal Trade Commission and complete the Identity Theft Complaint Form and Identity Theft Affidavit.

If Your Child is a Victim of Identity Theft:

1. Contact each credit reporting company:

Phone: 1-800-525-6285

Phone: 1-800-311-4769

Mail:    National Consumer Assistance

P.O. Box 9554
Allen, TX 75013

Phone: 1-800-680-7289

E-mail: childidtheft@transunion.com

2. Provide proof that you are the child’s parent or legal guardian.

a. Write a letter to each credit reporting company that includes the child’s full name, date of birth, and home addresses for the last five years.

b. The credit reporting companies may require copies of:

  • Child’s birth certificate listing the parents
  • Child’s social security number
  • Government issued identification card, i.e. driver’s license
  • Proof of your address