Frequently Asked Questions

CategoryQuestionAnswerRevised
ActivitiesWhat activities or travel are allowed on a particular island? It depends on the county. Each county in Hawaii can prescribe the activities in their jurisdictions based on their unique circumstances. Links to each county website are available above. 2020-09-18 00:00:00
ActivitiesDo current county "stay-at-home orders" prevent me from opening my business?It depends on the county. Each county in Hawaii can prescribe the activities in their jurisdictions based on their unique circumstances. Links to each county website are available above. 2020-09-18 00:00:00
Quarantine RulesCan I quarantine in an Airbnb or short-term vacation rental?No. If you need to rent paid or commercial lodgings for your stay in Hawaii, you cannot stay at a "short term vacation rental". Each county may define what qualifies as a "short term vacation rental" differently. Please contact the counties for more information. 2020-09-18 00:00:00
Quarantine RulesCan I avoid quarantine by taking a COVID test? Yes. Beginning on October 15, 2020, travelers who obtain a negative COVID-19 test within 72 hours or arrival in Hawaii can obtain an exemption from the quarantine requirements. See the program rules here: https://hawaiicovid19.com/travel/#travel-FAQs.2020-10-13 00:00:00
Quarantine RulesWhat if I have recovered from COVID-19 but still test positive for the virus? Do I still have to quarantine?In order to qualify for a COVID-19 exemption to the 14-day quarantine, you must submit two pieces of information and receive approval prior to arrival: 1.) Copy of a positive test (must be a nucleic acid amplification test (NAAT) from a Clinical Laboratory Improvement Amendments (CLIA) certified laboratory) taken no more than 90 days prior to your departure date; and 2.) a signed letter from a medical provider stating that you have not exhibited symptoms and are fully recovered (this letter must be signed at least 10 days after your positive test and no more than 14 days from your departure date). All documents must be on company-issued letterhead and submitted via the web-app form for proessing. Please allow a week for processing.2020-10-13 00:00:00
Mainland TravelIf I'm connecting to a flight in Hawaii, do I need to quarantine? No. Provided you do not leave the airport terminal, you will not be subject to quarantine. 2020-09-18 00:00:00
Mainland TravelIf I'm laying over in Hawaii overnight, do I need to quarantine?Yes. You will go immediately from the airport to your quarantine location. You may not stop for gas, food, or for any other reason. Unless you requuire emergency medical services or are going to the airport to leave Hawaii, you must remain in your quarantine location. 2020-09-18 00:00:00
Quarantine RulesDo I need to stay in Hawaii for the full 14 days? No. Your quarantine in Hawaii will be the shorter of your actual stay in Hawaii or 14 days. 2020-09-18 00:00:00
Quarantine RulesIf I received an exemption, can I go out for food or exercise? No. Your exemption is limited. Generally, your exemption only allows you to break your quarantine for specific tasks, work, or travel. Review the instructions, conditions, and limitations of your exemption. 2020-09-18 00:00:00
Quarantine RulesIf I quarantine with others in my household who didn’t travel, do they need to quarantine too? No. Only those who have traveled in to the state must quarantine. However, you should take appropriate precautions to protect those in your household who are not quarantining. 2020-09-18 00:00:00
Quarantine RulesIf I quarantine in a condominium, apartment, or hotel, can I leave my unit or room to use common areas? No. Your quarantine location is your unit, room, or suite. You cannot leave your unit, room, or suite except to get emergency medical services or to leave the state. 2020-09-18 00:00:00
How to ApplyIn my application, where do I indicate that I need to travel to multiple islands? In the text field of the application where you describe the purpose or nature of your work in Hawaii, indicate that you will travel to multiple islands. If your interisland travel is planned within the first 14 days of your arrival in Hawaii, complete one travel record for each leg of your travel, i.e., for your travel to Hawaii and then for each trip to or between islands. 2020-09-18 00:00:00
How to ApplyI emailed [email protected] with a request for an exemption before September 19th, do I need to submit an online application too? No. All requests made to [email protected] before September 19th will be processed in the regular course. From and after September 19th, applicants will be directed to apply for an exemption using the web-based form. 2020-09-18 00:00:00
How to ApplyI'm traveling to Hawaii to work in a federal critical infrastructure sector (CISA), do I need to apply for an exemption?Yes. 2020-09-18 00:00:00
Interisland TravelDo I need to quarantine if I haven't traveled out of state and am only traveling between islands? It depends. All travelers between islands are subject to quarantine under the rules established by each county, except for those traveling interisland to Oahu. Each county reviews requests for exemptions from their interisland travel quarantine. Please contact the appropriate county. 2020-09-18 00:00:00