Volkswagen/Audi Diesel Emissions Settlement Program

Proposed Settlement

*New Information for Hawaii Residents*

As of September 10, 2016, the following information affecting Hawaii vehicle owners and lessees is posted on the website:

I am located in a region that does not have a Volkswagen or Audi dealership, such as certain islands of Hawaii or Juneau, Alaska. How do I get my car back to a Volkswagen or Audi dealership to participate in the Settlements?

You are still eligible to participate in the Settlements and you will not be required to travel to a different region to facilitate the transaction or pay to ship your vehicle to a Volkswagen or Audi dealership.  To determine if you are eligible, please use the Eligibility Check & Online Portal section of this website. If eligible, you can also begin the online registration process through the Online Portal. Once your eligibility has been confirmed, a representative of Volkswagen will contact you to explain how your Buyback / Early Lease Termination or Approved Emissions Modification will take place in your circumstances, which will depend on your location and the remedy you select.  You may also contact Volkswagen at 1-844-98-CLAIM for additional information.

To view this information on the website, click “FAQ’s,” then click “Claims Process.”


Volkswagen has reached proposed settlements involving 2.0-liter Volkswagen and Audi diesel vehicles with the United States Environmental Protection Agency (“EPA”), the California Attorney General, the California Air Resources Board (“CARB”), the Federal Trade Commission, and current vehicle owners/lessees and certain former vehicle owners/lessees in the United States.

The settlements cover these models and years: VW Beetle & Beetle Convertible (2013-2015), VW Golf & Golf SportWagen (2010-2015), VW Jetta & Jetta SportWagen (2009-2015), VW Passat (2012-2015), Audi A3 (2010-2013, 2015)

If the proposed settlements are approved by the Judge, then Volkswagen has agreed to:

  • Buy back, terminate leases or provide approved emissions modifications for nearly 475,000 2.0-liter TDI diesel cars in the United States;
  • Provide cash payments to owners/lessees;
  • Pay for environmental remediation; and
  • Promote zero emissions vehicle technology.

Important Dates

The deadline to object to or opt out of the proposed consumer settlement is September 16, 2016.  

A hearing on the proposed consumer settlement will be held on a date between October 3, 2016 and October 7, 2016 and a federal judge will determine whether to finally approve the consumer settlement. 

For more information on the Settlement please go to:

Attorney General’s Press Release on the Volkswagen Settlement (06/28/2016)

Attorney General’s News Release on the Volkswagen Settlement (05/31/2017)

Email the Attorney General’s Office

Questions?  Call Volkswagen at 1-844-98-CLAIM