Frequently Asked Questions

CategoryQuestionAnswerRevised
Quarantine RulesCan I quarantine in an Airbnb or short-term vacation rental?No. If you need to rent paid or commercial lodgings for your stay in Hawaii, you cannot stay at a "short term vacation rental". Each county may define what qualifies as a "short term vacation rental" differently. Please contact the counties for more information. 2020-09-18 00:00:00
Quarantine RulesCan I avoid quarantine by taking a COVID test? Yes. Beginning on October 15, 2020, travelers who obtain a negative COVID-19 test within 72 hours before arrival in Hawaii can obtain an exemption from the quarantine requirements. See the program rules here:https://hawaiicovid19.com/travel/#travel-FAQs2020-11-02 00:00:00
Quarantine RulesWhat if I have recovered from COVID-19 but still test positive for the virus? Do I still have to quarantine?In order to qualify for a COVID-19 exemption to the 10-day quarantine, you must submit two pieces of information and receive approval prior to arrival: 1.) Copy of a positive test (must be a nucleic acid amplification test (NAAT) from a Clinical Laboratory Improvement Amendments (CLIA) certified laboratory or Department of Defense Clinical Laboratory Improvement Program (CLIP) lab) taken no more than 90 days prior to your departure date; and 2.) a signed letter from a medical provider stating that you have not exhibited symptoms and are fully recovered (this letter must be signed at least 10 days after your positive test and no more than 14 days from your departure date). All documents must be on company-issued letterhead and submitted via the web-app form for processing. Please allow a week for processing.2021-06-29 00:00:00
Mainland TravelIf I'm connecting to a flight in Hawaii, do I need to quarantine? No. Provided you do not leave the airport terminal, you will not be subject to quarantine. 2020-09-18 00:00:00
Mainland TravelIf I'm laying over in Hawaii overnight, do I need to quarantine?Yes. You will go immediately from the airport to your quarantine location. You may not stop for gas, food, or for any other reason. Unless you require emergency medical services or are going to the airport to leave Hawaii, you must remain in your quarantine location. 2020-09-18 00:00:00
Quarantine RulesDo I need to stay in Hawaii for the full 10 days? No. Your quarantine in Hawaii will be the shorter of your actual stay in Hawaii or 10 days. 2021-01-26 00:00:00
Quarantine RulesIf I received an exemption, can I go out for food or exercise? No. Your exemption is limited. Generally, your exemption only allows you to break your quarantine for specific tasks, work, or travel. Review the instructions, conditions, and limitations of your exemption. 2020-09-18 00:00:00
Quarantine RulesIf I quarantine with others in my household who didn’t travel, do they need to quarantine too? No. Only those who have traveled in to the state must quarantine. However, you should take appropriate precautions to protect those in your household who are not quarantining. 2020-09-18 00:00:00
Quarantine RulesIf I quarantine in a condominium, apartment, or hotel, can I leave my unit or room to use common areas? No. Your quarantine location is your unit, room, or suite. You cannot leave your unit, room, or suite except to get emergency medical services or to leave the state. 2020-09-18 00:00:00
How to ApplyIn my application, where do I indicate that I need to travel to multiple islands? In the text field of the application where you describe the purpose or nature of your work in Hawaii, indicate that you will travel to multiple islands. If your interisland travel is planned within the first 10 days of your arrival in Hawaii, complete one travel record for each leg of your travel, i.e., for your travel to Hawaii and then for each trip to or between islands. 2020-09-18 00:00:00
How to ApplyI'm traveling to Hawaii to work in a federal critical infrastructure sector (CISA), do I need to apply for an exemption?Yes. 2020-09-18 00:00:00
Interisland TravelDo I need to quarantine if I haven't traveled out of state and am only traveling between islands? Inter-island travelers are not subject to quarantine.2021-06-30 00:00:00
Quarantine RulesWhat if I recovered from Covid, but only took an antigen or antibody test? Do I qualify for the recovered from Covid exemption?No. We only accept molecular test such as NAAT, PCR, RNA, etc. for the exemption.2021-01-26
Quarantine RulesCan I avoid quarantine if I have received COVID vaccination?Travelers who have been fully vaccinated in Hawai’i may bypass quarantine without a pre-travel test. The vaccination record document must be uploaded to Safe Travels or printed out prior to departure with a hard copy in hand when arriving in Hawai‘i.

Beginning Thursday, July 8, 2021, travelers entering the state who have been fully vaccinated in the United States may bypass quarantine without a pre-travel test. The vaccination record document must be uploaded to Safe Travels or printed out prior to departure with a hard copy in hand when arriving in Hawai‘i.
2021-06-30
Quarantine RulesDo the post-arrival testing requirements apply to me?Travelers who are exempt from the mandatory 10-day self-quarantine under the State of Hawaii’s pre-travel testing program or with an exemption as recovered from covid-19 do not need to comply with post-arrival testing requirements. 2021-02-17