Hawaii Child Support Enforcement Agency
ACCOUNT MAKE
A PAYMENT IN-PERSON
APPOINTMENT
If you don’t have a valid email address and mobile number, our IVR is available at 808-207-9915 or 888-314-0037.
Announcements
FOR ACCESS TO THE ACCOUNT INFORMATION SYSTEM (IVR/CALL CENTER):
Call (808) 207-9915
Out of state callers may call toll-free at (888) 314-0037.
Call Center transfers only Monday – Friday.
CONTINUING EDUCATION REMINDER:
CSEA will request proof of continuing education twice a year for adult children who are full time students. To ensure continued support, custodial parents are reminded to submit the required documentation as soon as possible. Click here for more information.
ADMINISTRATIVE HEARINGS:
All Administrative Hearings are conducted by telephone or zoom. Please contact the Office of Child Support Hearings at (808) 692-7110 for more information.
The Hawaii State Child Support Enforcement Agency is a division within the Department of the Attorney General. The Agency works in partnership with the Federal Office of Child Support Enforcement and other State and local agencies. The primary goal of this Agency is to ensure that our Keiki (children) have the ongoing financial support of both parents, by providing a system for payments and disbursements of court-ordered child support. It is our sincere desire that this website will provide you with the information and the tools you need to ensure that court-ordered child support payments are made and received in a timely manner. Here at this website, you will find answers to the most frequently asked questions about child support, as well as instructions and the various forms you may need to have the Child Support Enforcement Agency initiate the services you desire. As supported by our Mission and Vision Statements, the Hawaii Child Support Enforcement Agency is committed to our Keiki, and to providing excellence in customer care. Please let us know how we are doing, and how we can further improve upon this website.
Mission Statement
To promote the well-being of children and the self-sufficiency of families through the timely and accurate delivery of Child Support Services, while providing excellence in customer care.
Vision Statement
We envision that all Keiki can rely on their parents for financial and medical support enhanced by the agency’s excellent Child Support Services and customer care.
News
Hawaii Administrative Rules §5-31 (Relating to the Child Support Enforcement Agency)