Hawaii Child Support Enforcement Agency
VACCINATION NOTICE EFFECTIVE SEPTEMBER 13, 2021
Pursuant to the Governor’s Executive Order No. 21-07 (Access to State Property) on September 8, 2021, all visitors to State facilities where contact with State employees is possible shall provide verification of being fully vaccinated, or if not fully vaccinated, shall produce a negative test result of a COVID-19 test as a condition to being allowed to enter or remain in any State facility.
Visitors will be allowed to provide verification of being fully vaccinated or, if not fully vaccinated, their negative test result by (1) showing official documentation evidencing their vaccination status or negative test result of a COVID-19 test of a sample taken not more than 72 hours prior to entry of the facility, or (2) the use of various publicly available health status applications provided by the State of Hawai‘i Smart Health Card, CommonPass applications, CLEAR Health Pass, Azova, IBM Digital Health Pass, and other similar products available to the public.
If not otherwise required by State or county orders, all visitors, whether fully vaccinated, unvaccinated, or partially vaccinated, shall wear a mask the entire time they are present in any State facility and physically distance themselves from others.
Visitors shall not be allowed to remain in any State facility unless they are in compliance with this Order.
Any unvaccinated or partially vaccinated visitor not in compliance with this Order or found to have submitted falsified information pursuant to this Order shall be precluded from entry to any State facility.
FOR ACCESS TO THE ACCOUNT INFORMATION SYSTEM (IVR/CALL CENTER):
Call (808) 692-8265
Neighbor islands and out of state callers may call toll-free at (888) 317-9081.
Call Center transfers only Monday – Friday.
FOR IN-PERSON APPOINTMENTS:
In order to maintain social distancing pursuant to Governor Ige’s Executive order and to ensure your health and safety, CSEA has implemented procedures to limit the number of customers in the office as we service the public.
OAHU Office: OAHU Appointment Scheduler
or call (808) 208-1275 (7:45am-4:30pm)
MAUI Office: MAUI Appointment Scheduler
or call (808) 243-5088 (7:45am-4:30pm)
HILO and KAUAI Office: Normal walk-in services
FOR CHILD SUPPORT PAYMENT OPTIONS:
FOR STIMULUS PAYMENTS:
The Hawaii State Child Support Enforcement Agency is a division within the Department of the Attorney General. The Agency works in partnership with the Federal Office of Child Support Enforcement and other State and local agencies. The primary goal of this Agency is to ensure that our Keiki (children) have the ongoing financial support of both parents, by providing a system for payments and disbursements of court-ordered child support. It is our sincere desire that this website will provide you with the information and the tools you need to ensure that court-ordered child support payments are made and received in a timely manner. Here at this website, you will find answers to the most frequently asked questions about child support, as well as instructions and the various forms you may need to have the Child Support Enforcement Agency initiate the services you desire. As supported by our Mission and Vision Statements, the Hawaii Child Support Enforcement Agency is committed to our Keiki, and to providing excellence in customer care. Please let us know how we are doing, and how we can further improve upon this website.
To promote the well-being of children and the self-sufficiency of families through the timely and accurate delivery of Child Support Services, while providing excellence in customer care.
We envision that all Keiki can rely on their parents for financial and medical support enhanced by the agency’s excellent Child Support Services and customer care.